The Best Timesheet App for Your Call Center in 2020

The Best Timesheet App for Your Call Center in 2020

We have outlined the best timesheet app for your call center in 2020! Learn which time sheet app is best for you this year!

When it comes to filling out timesheets, workers are notorious for not being very good at it. Their sheets are often inaccurate, and this can cost businesses billions of dollars each year.

To combat this, timesheet apps are a great alternative. They allow for more accuracy and help businesses ensure that workers are paid fairly for the work they put in.

Have you ever considered using a timesheet app to keep track of your call center employees? Are you unsure of which one to use?

Listed below are some of the best timesheet app options you might want to consider for your call center in 2020.

Benefits of Using a Timesheet App

There are lots of reasons why a timesheet app can be helpful. The following are some of their greatest benefits:

Better Money Management

When timesheets don’t get filled out in an accurate way (or don’t get filled out at all), it becomes much harder for businesses to stay on top of their finances. Accurate timesheets allow businesses to see where their money is going and make sure resources aren’t being wasted.

Better Task Management

Timesheet apps can help with productivity and task management, too. They help to keep workers accountable, and they also reveal how time is being spent on a day-to-day basis. This allows business owners to identify and address potential time-wasters and prevent them from costing the company money.

Better Payroll Management

It’s easier to manage payroll and ensure workers receive their paychecks on time (and in the correct amounts) when you use a timesheet app. No one has to worry about adding up hours worked by hand or potentially overlooking someone’s overtime or paid time off.

More Accurate Billing

Timesheet apps also allow for more accurate billing. They ensure that workers are keeping track of their billable hours and are getting paid appropriately for the work they do.

Best Timesheet App Options for 2020

Clearly, there’s a lot to be gained from using a timesheet app. The following are some of the best ones you might want to try for your call center in 2020:


Scoro is an impressive app that offers a wide range of features for business owners looking to stay on top of their time tracking and billing. Some of its most beneficial business management features include the following:

  • Time tracking
  • Time billing
  • Time and work reports
  • Reports for sales performance, finances, and more
  • Customer relationship management tools
  • Quoting and invoicing tools

The app is easy to customize, too, and it features a real-time dashboard that helps you stay on top of your employees and make sure they’re clocking in and out when they’re supposed to.


BeeBole is an awesome timesheet and BI (short for business intelligence) app. It works well for companies of all sizes and allows managers to monitor employees’ time, control costs, and stay on top of budgets. 

BeeBole features daily, weekly, and monthly timesheets, as well as a one-click timer. The app allows managers to approve and lock entries (so they can’t be altered later) as well.

The BeeBole app is available in eight different languages, too, and it works offline.


Harvest is among the most popular timesheet apps on the market. It has a simple, intuitive interface that makes it an easy-to-use option for all kinds of teams.

In addition to tracking employees’ time from any type of browser, you can also use the app to create estimates and invoices and provide real-time reports on how workers are spending their time. It integrates with a variety of project management tools, too.


For those who want a simple, no-fuss timesheet app, Toggl is a great one to try. This app integrates with lots of different project management tools, including Trello, Scoro, and Asana.

It features a simple work timer, produces a variety of reports related to progress, and monitors time spent on and offline. It also allows for unlimited projects and subprojects, which provides the most accurate time tracking reports possible.


Avaza is a great timesheet app that allows you to switch from device to device as needed. This makes it the perfect option for folks who are often on the go and coming in and out of the office. 

Avaza also allows for easy timesheet approvals, expense tracking, and billing along with accurate time tracking.

Time Doctor

If you have lots of remote call center employees you need to monitor, Time Doctor is the perfect app to use.

It’s a great option for teams of all sizes, and it allows you to generate automated timesheets. You can also review the data from those sheets in a variety of reports to learn more about your employees and how they’re spending their time.

Time Doctor works across a wide range of devices and provides all kinds of information, from employee attendance to details of how they’re using their time once they’ve clocked in for the day.

Time Clock Wizard

Another good online timesheet software to consider is Time Clock Wizard. Time Clock Wizard offers an intuitive and sophisticated timesheet tool that makes it easy for call center workers to clock in and out and keep track of how they’re spending their days.

As an added bonus, this software is free! It definitely doesn’t skimp on features, though. For example, it offers GPS tracking capabilities to help you monitor remote employees and photo capture and facial recognition tools. 

Time Clock Wizard also offers easy-to-use payroll reporting tools and has a clear, readable dashboard that keeps you informed about employee work schedules, attendance, and more.

Try These Timesheet Apps Today

If you’re considering using a timesheet app in 2020 to allow for more accurate tracking, any of these options would be great ones to consider.

Keep this list in mind as you begin making your plans for the upcoming year. If you use one of the best timesheet app options on the market, you’ll have a much easier time keeping track of your call center employees.

Do you want to learn more about good employee management and running your business in a more efficient way? If so, visit the Business section of our site today to check out some other helpful resources.