No matter what department you focus on, it’s safe to say that they should each be pursuing continuous training in their field to stay up-to-date on the latest trends, techniques, and information that pertain to their industry. However, many companies overlook their IT department.
This may be because people automatically assume that IT departments don’t require active training due to the nature of their jobs, but it’s just as easy for a developer or software architect to get stuck in their ways and not be aware of new developments as it is for HR personnel or financial analysts.
To provide your IT team with the latest information and most efficient and up-to-date techniques for doing their jobs, it’s important you—as their employer—give them the tools they need to pursue this knowledge by giving them access to IT training for you, and your team.
Spotting skill gaps
Providing ongoing training to your IT department allows them to stay ahead of the curve and to better prepare them for attacks against your company. With regular training, an IT department will be able to better spot weaknesses and skill gaps in their team, They can then use this as a learning experience to increase their own skills in this area, or lobby to have someone hired who fills this gap.
Keeping on top of tech
Technology developments are happening at a breakneck pace. Assuming that your IT team knows about every new development or release is simply not feasible. Because of this it’s not sufficient to run a one-off training session once in awhile. Even in the first few months of 2018, groundbreaking tech announcements have already been made. Over the course of a whole year, plenty more will come that will change the way your team interacts with software and hardware. These advancements will affect your company, so it’s important to stay on top of them.
The battle against data loss
Another major reason you and your IT team should stay up-to-date on training is data loss. Companies large and small are facing the risk of data loss and major data breaches at every turn. Data is lost more often than you think, with up to 1 in 5 small to medium companies suffering catastrophic data loss every five years. Data loss can be caused by a variety of issues, but most often it’s hardware failure and human error that cause the biggest issues. To prevent this, keep your staff trained and your hardware up-to-date, and be vigilant! Losing customer data will not only affect your clients, it may ultimately cause your business to close its doors.
Like many IT teams, yours is probably full of self-starters. For that reason, we’ve often seen the greatest benefit in giving your team access to training software that they can use at home or in the office. Being able to casually pick away at training programs on their own time will be more accessible to most IT employees, who will often spend a good amount of time learning and working on computers during their free time too.