Apple’s much acclaimed personal assistant, SIRI, is now under a lawsuit in a Californian court — seems like not every one is pleased by this ‘beta’ version of the software and expect it to work perfectly all the time.
Especially Mr. Frank M Fazio feels cheated by Apple for advertising Siri in a “misleading and deceptive” manner, represented by Robins Geller, Frank of Newyork filed a lawsuit against the Cupertino company for misleading advertisement of Siri‘s functionality and capability, on Monday.
Wall Street Journal took a look into the lawsuit document and found out that the lawsuit states the virtual assistant to be “Far less responsive” the document read :
In many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.
The document stated that whenever Fazio tried to use Siri for personal tasks such as finding directions to a particular restaurant or recording a reminder , “Siri either did not understand what Plaintiff was asking, or, after a very long wait time, responded with the wrong answer.”
It is understandable that using Siri can be very frustrating at times, the lawsuit branded it as “at best, work under progress”, but isn’t that true? It clearly states that the program is in its ‘Beta’ version which means that it is underdevelopment but does that make the fruit company’s advertisement complain completely deceptive and misleading?
The advertisements, like the one given below do seem to portray error free voice operation and timely replies by the virtual assistant. But there is a line at the end of the ad that states “Sequences Shortened” so one may not think that Siri would be able to answer that quickly although they should have added another line stating “Some times it can go bonkers too”.